How to fix incorrect Exchange account password on iPhone?

I’m getting a message that says the password for my exchange account is incorrect. I see no option to reset the password. How do I fix this?




[Re-Titled by Moderator]

iPhone 15 Plus, iOS 18

Posted on May 6, 2025 11:55 AM

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May 6, 2025 2:17 PM in response to usasynthetics

usasynthetics wrote:

I’m getting a message that says the password for my exchange account is incorrect. I see no option to reset the password. How do I fix this?



[Re-Titled by Moderator]

Delete and re-add the mail account.

If you're using the native mail app, do you have 2FA set up?

That is a requirement to use Exchange mail on a 3rd party app.

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May 6, 2025 4:47 PM in response to razmee209

I sincerely appreciate you taking the time to answer my question. However, I don’t understand how this helps with my particular situation. I don’t remember the password, how does deleting and reinstalling the account help when I still don’t know the password?

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May 6, 2025 4:55 PM in response to usasynthetics

usasynthetics wrote:

I sincerely appreciate you taking the time to answer my question. However, I don’t understand how this helps with my particular situation. I don’t remember the password, how does deleting and reinstalling the account help when I still don’t know the password?

Sorry then this isn’t an Apple or iphone issue.

Ask Microsoft support or look at their help site on how to reset password

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How to fix incorrect Exchange account password on iPhone?

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