Newly purchased iPhone 16 Pro Max overheats within 5 min

📱Facing iPhone heating issues? Here's what worked for me"

1️⃣ Backup on iCloud/iTunes

2️⃣ Log out of Apple ID

3️⃣ Erase (Keep eSIM Data)

❌ DO NOT restore from backups! Set up as new iPhone. Wait 2-3 days - no issue! That Indicates...

✅ No hardware/ iOS issue

Now...

📦 Restore data gradually

🔍 Find app/settings causing heat

My experience says this is purely caused by some third-party app that you may have installed.

I am not aware of the ambient temperature in which you are using the iPhone. However --> Keeping iPhone, iPad, and iPod touch within acceptable ...

Store the device where the temperature is between -20º and 45º C (-4º to 113º F). Don’t leave the device in your car, because temperatures in parked cars can exceed this range.

Use iOS devices where the ambient temperature is between 0º and 35º C (32º to 95º F). Low- or high-temperature conditions might cause the device to change its behavior to regulate its temperature. Using an iOS device in very cold conditions outside of its operating range might temporarily shorten battery life and could cause the device to turn off. Battery life will return to normal when you bring the device back to higher ambient temperatures. Using an iOS device in very hot conditions can permanently shorten battery life.

They sent me a new phone and it still reheats….. told me get apple cords …..I don’t understand how they sell phones and have no actual explanation but seemingly just spect me to spend more money on what another guess? Who was able to correct their issue with new cords?

Suffa2011 wrote:

When I used it for watching recorded videos on it it goes hot with in 5 mins

[Re-Titled by Moderator]

First of all, while you're doing things on your new phone, like watching videos, the phone for the first few days is also working behind the scenes to index millions of bytes of data. That coupled with a battery intensive activity, like watching videos will make the battery work harder and when a battery works harder, it generates heat. Give your phone a few days to finish its normal housekeeping activities. In other words, what you've described is normal.

Secondly, when you say the phone is overheating, if it isn't showing a thermometer on the screen with a warning the phone needs to cool down before you can continue using it, it is NOT overheating. iPhone's have thermal protection built in to ensure it can't overheat. And if it does, it will stop you from using it by displaying a thermometer.