After nine months of consistently inappropriate conduct from certain Apple Support employees, I have decided I would like to address my experiences with a member of Apple’s Ethics department. I did not see any contact information on Apple’s website on how to contact Apple with concerns over unethical conduct. I would like to know how I can contact a Senior employee to address my concerns.
iPhone 13 Pro Max, iOS 18
Product feedback links are unlikely to work. Use the corporate info your fellow end users have provided.
Apple no longer offers an electronic way to report issues with sales, service, or support experiences. If a retail store employee, report to the store manager.
Otherwise, that leaves phoning the corporate offices or snail-mailing a well-composed business to corporate HQ. As someone who for ten years managed the customer support function in another industry, I can testify that a factual letter —devoid of emotion, drama, or threat—is about an order of magnitude better than a phone call in disciplinary matters. It give the employee's supervisor the chance to research the issue, and a letter becomes part of the employee's file.
As end users like you, no one here has special access to contact info Apple chooses not to publish.
Product feedback links are unlikely to work. Use the corporate info your fellow end users have provided.
Apple no longer offers an electronic way to report issues with sales, service, or support experiences. If a retail store employee, report to the store manager.
Otherwise, that leaves phoning the corporate offices or snail-mailing a well-composed business to corporate HQ. As someone who for ten years managed the customer support function in another industry, I can testify that a factual letter —devoid of emotion, drama, or threat—is about an order of magnitude better than a phone call in disciplinary matters. It give the employee's supervisor the chance to research the issue, and a letter becomes part of the employee's file.
As end users like you, no one here has special access to contact info Apple chooses not to publish.
Hello~ This is from the link that *BobTheFisherman* posted for you. It’s Apple’s Corporate information…
Apple
One Apple Park Way
Cupertino, CA 95014
~Katana-San~
maybe these will help:
Contact Apple Support - Apple Support
or you can state your problem here and see what the community can do.
You can ask for a higher official in the conversation and at the end of every conversation they send a apple Survey link so you can fill out that
Hello~ Excellent information…
~Katana-San~
I’m trying to contact someone to discuss inappropriate conduct of Apple Support, therefore I do not wish to contact Apple Support.
Request For Contact Information
