Apple charged without notifying trial period end

All details have been provided during refund process - Apple not willing to explain why this situation is not eligible for refund.

iPhone 16 Pro, iOS 18

Posted on May 1, 2025 8:04 AM

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Question marked as Top-ranking reply

Posted on May 1, 2025 9:06 AM

Apple does not notify you when trials will end. It's your responsibility to know when the trial will end and cancel before that time.


Refunds are at the sole discretion Apple, and they are under no obligation to grant them or explain why they are not eligible.


You will need to contact Apple Support directly for refunds from cancelled subscriptions as doing so from https://reportaproblem.apple.com/ usually results in a denied refund.


Usually if you are polite and patient when contacting Apple support, Apple may offer the refund, but remember, they don't have to, so entitlement and rude demands usually don't go well.


click here ➜ https://getsupport.apple.com/?caller=ikb


4 replies
Question marked as Top-ranking reply

May 1, 2025 9:06 AM in response to Phil0124

Apple does not notify you when trials will end. It's your responsibility to know when the trial will end and cancel before that time.


Refunds are at the sole discretion Apple, and they are under no obligation to grant them or explain why they are not eligible.


You will need to contact Apple Support directly for refunds from cancelled subscriptions as doing so from https://reportaproblem.apple.com/ usually results in a denied refund.


Usually if you are polite and patient when contacting Apple support, Apple may offer the refund, but remember, they don't have to, so entitlement and rude demands usually don't go well.


click here ➜ https://getsupport.apple.com/?caller=ikb


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Apple charged without notifying trial period end

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