Why is my Apple Watch stuck on the Apple logo after an update?

i updated my watch last night and it was forever stuck on the circle - i woke up this morning and now it is only showing the apple logo (no matter how many times i reset it) i also unpaired my watch as was also suggested and that wont work either it


[Re-Titled By Moderator]

iPhone 11, iOS 18

Posted on Apr 30, 2025 8:54 PM

Reply
6 replies
Sort By: 

May 2, 2025 2:14 AM in response to pedfa13

Has the battery ever been replaced by Apple?

Did you already try these suggestions?


...

Try these steps:


  1. Make sure that your Apple Watch is connecting properly to its charger
  2. Restart your Apple Watch.
  3. Restart your paired iPhone.
  4. Try again to update your Apple Watch.


If the update won't start:


  1. Open the Apple Watch app on your iPhone.
  2. Tap General > Storage.
  3. Delete the update file.
  4. Try again to update your Apple Watch.


...

copied from: Update your Apple Watch - Apple Support


Reply

May 2, 2025 2:58 AM in response to pedfa13

Did you try to connect your iPhone to the charger during that process?

Update your Apple Watch - Apple Support


Is the watch recognised after erasing the watch without the iPhone and pairing it again?

Unpair and erase your Apple Watch - Apple Support


Your Wi-Fi is set up to 802.11b/g/n 2,4 GHz and 5 GHz?


Reply

May 1, 2025 6:48 AM in response to pedfa13

For this issue, I would check if your Apple watch is on wifi and on the charger. You said you have already tried resetting it and restarting it, so this might be a software issue- Please check if your Apple watch is compatible with the update you are trying to download.

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Why is my Apple Watch stuck on the Apple logo after an update?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.