The recent update has broken the ability to add items to your apple wallet. When you click on the “Add to Apple Wallet” links, it now opens a browser instead of opening the link to add to wallet?
iPhone 16 Pro Max, iOS 18
Contact Cinemark for support:
https://www.cinemark.com/about-cinemark/contact-us/
The Add to Wallet icon in your email is configured by Cinemark to verify your purchase before adding to your Wallet and how they do that is up to them. You may also be able to see if there is an option in the app or on their website to add your tickets to the Wallet. Make sure you are are not using a VPN and the browser is Safari.
Similar posts are seen here that are unrelated to any update:
Contact Cinemark for support:
https://www.cinemark.com/about-cinemark/contact-us/
The Add to Wallet icon in your email is configured by Cinemark to verify your purchase before adding to your Wallet and how they do that is up to them. You may also be able to see if there is an option in the app or on their website to add your tickets to the Wallet. Make sure you are are not using a VPN and the browser is Safari.
Similar posts are seen here that are unrelated to any update:
To clarify more, I purchased tickets to a move in Cinemark app, and when i go to the email with the add to apple wallet, it takes me to a active tab on my safari browser.
Apple wallet link broken by update
