User profile for user: frankie176
frankie176 Author
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Netflix no longer offering Dolby Atmos content through Apple 4K TV

I have two Apple 4K TVs. Up until 3-4 weeks ago, I was able to stream Dolby Atmos Netflix films/TV programmes through my Apple TVs. Now, no films/tv programmes are Dolby Atmos enabled through the Apple TV. The photos demonstrate this:

1) Photo one - Black Mirror-available in Dolby Atmos through the Netflix app native to my LG TV.

2) Photo two - Black Mirror - available only in 5.1 through the Netflix app.


I called Apple - response = “It’s Netflix’s issue”.

I called Netflix - response = “It’s Apple’s issue” + “Why not just downgrade your Netflix subscription?”. Netflix also said that Dolby Atmos is not necessarily part of their premium subscription. This is strange as you can only get Dolby Atmos with netflix through their premium subscription (£18.99 in the UK which is extortionate).


So Apple, is there anything you can do about it or is it a case of Apple and Netflix continuing their feud and ignoring the most important factor - their customers?


By the way, if anyone has a fix for this, please let me know.


Thanks

Apple TV 4K, tvOS 18

Posted on Apr 26, 2025 2:57 AM

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User profile for user: Urquhart1244
Urquhart1244
User level: Level 10
145,340 points

Apr 26, 2025 3:58 AM in response to frankie176

Netflix also said that Dolby Atmos is not necessarily part of their premium subscription.

By “necessarily”, they may have meant that not all of their content has Atmos available?


The Apple TV 4K box support Dolby Atmos for content that offers this, but only when the rest of the setup is configured for that: Dolby Atmos audio system, and if channeled through the TV: a TV that support Dolby Atmos and has eARC.

Do other apps on the Apple TV box still give you Dolby Atmos? Change or verify audio settings on Apple TV - Apple Support


Try this for any misbehaving app:

  1. Force-quit the app, then relaunch and try again.
  2. If the issue persists, force-quit the app, restart the device, then relaunch and try again.
  3. If the issue still persists, delete the app, re-download and try again.


Also check your audio system for what that reports: Some time ago, the Netflix app reported differently with symbols than what was actually streaming. The app saying “5.1”, while the audio system said “Atmos”. Such would clearly be a cosmetic app issue without audible consequence.

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Netflix no longer offering Dolby Atmos content through Apple 4K TV

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