2019 MacBook Pro 16" with Intel Core i9 shutting down because of kernel panics

Braden Brook wrote:

I recently (last few weeks) have been having issues with my MacBook Pro crashing and restarting. It usually happens when asleep but not always. I have suspicions Dropbox could be the culprit but it's been running consistently on this machine since I bought it without issue other than occasional high cpu usage, so not sure why it's causing problems now. I also have iCloud and Adobe Creative Cloud running in the background most of the time, so maybe there's a conflict.

I recently did a total wipe of the drive and reinstall of everything but the problem persists. I've also reset PRAM, NVRAM and SMC to no avail.

I ran a diagnostic test and found no issues with the hardware. Below is an etrecheck report with info on the last couple crashes/kernel panics.

Diagnostics Information (past 60 days):

    2025-04-22 12:17:09 Kernel Panic (8 times)

        First occurrence: 2025-04-20 06:29:15

        Details:

            panic(cpu 1 caller 0xfffffff02278b6a0): macOS panic detected

            Panicked task 0xffffffe3262f0400: 0 pages, 236 threads: pid 0: kernel_

            task

    2025-04-22 07:42:39 knowledgeconstructiond - High CPU Use (2 times)

        First occurrence: 2025-04-21 10:27:08

        Executable: /System/Library/PrivateFrameworks/IntelligencePlatformCore.framework/Versions/A/knowledgeconstructiond

    2025-04-21 12:42:20 suggestd - High CPU Use

        Executable: /System/Library/PrivateFrameworks/CoreSuggestions.framework/Versions/A/Support/suggestd

    2025-04-21 07:29:01 fileproviderd - High CPU Use (5 times)

        First occurrence: 2025-04-19 21:12:53

        Executable: /System/Library/Frameworks/FileProvider.framework/Support/fileproviderd

    2025-04-21 01:34:12 Kernel Panic (2 times)

        Details:

            Unexpected SoC (system) watchdog reset occurred after iBoot panic save

             entry

    2025-04-20 22:17:28 photoanalysisd - High CPU Use

        Executable: /System/Library/PrivateFrameworks/PhotoAnalysis.framework/Versions/A/Support/photoanalysisd

    2025-04-20 21:07:24 Dropbox.app - High CPU Use (3 times)

        First occurrence: 2025-04-19 21:09:24

        Executable: /Applications/Dropbox.app

    2025-04-20 19:57:49 Music.app - High CPU Use

You can post the full report in its entirety in the "Additional Text" box in the editing toolbar below, in your reply.

How to use the Add Text Feature when posting an Etrecheck Report

How to use the Add Text Feature When Post… - Apple Community

if you have a panic report:

From the Finder>Go>Go To Folder, copy and paste:

/Library/Logs/DiagnosticReports

the panic file begin with “kernel” and/or ends in “Panic”

post the whole report in in a separate “Additional Text” box

Braden Brook wrote:

Thanks for your reply - looks like it's a faulty logic board.

Sorry to hear it. Good Luck.