Why does Apple's Calendar app reverse the order of second alerts?

I see that this question has been closed without an answer, so let me re-start it. First let’s repost a very well put original complaint :

Twentytwomay

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8 points

Aug 7, 2023 2:42 AM in response to SravanKrA

No, I’m not mixed up. There isn’t a specific example to give, because I’m describing an observable feature that occurs every time you use the calendar app on your Apple device. I’m not sure how you aren’t understanding what I’ve described.


Anytime you create an event in your Apple calendar, it offers you the option to set an alert. You can then edit the event and add a second alert.


The app is programmed so that the alert is ALWAYS the one that happens closest to the event, and the second alert is ALWAYS the one that happens farther away from the event, which means that, in time, it happens first. The app overrides any effort by the user to set up the second alert to occur later in time than the alert. This happens every time. Try it for yourself and see.


For example, if I create an event to occur tomorrow at 2 pm in my time zone, and then set an alert for 10 minutes before, it’s straightforward—I’ll get an alert at 1:50 pm in my time zone.


If, however, I edit the event and try to set an alert for an hour before (1 pm) and a second alert for 10 minutes before (1:50 pm), the system will automatically switch it so that the second alert occurs an hour before, and the alert occurs 10 minutes before.


So tell me, in what universe is the “second” alert at 1 pm, while the other alert is at 1:50? Clearly, 1:50 is later than 1, so it should be the “second” alert. It comes after the first alert. That’s how we describe the order of things.


There are other posts in this community where other users have described their frustration because they think the system has a bug since it switches the alerts. I’m definitely not the only one who finds this illogical. Every person I’ve talked to about it (friends, colleagues) also agrees that the logic is entirely backwards.


Now if 1.3 billion people said please correct this or maybe I try a different phone, you likely make the adjustment. Yes, that’s an extreme, never happening, scenario. But doesn’t the fact that the richest company in the world uses reverse logic seem odd? Like really, would anyone expect the 2nd alert to come first ? Yes your program will perform the function properly but how in your gigillion software updates can you not correct this. Here’s some examples Apple of your logic. Imagine you’re asking verbal questions that you have to write down the answer properly but when you ask it, the answers are given to you in reverse.


1) First Name: Lincoln

Last Name : Abraham

2) Recite the alphabet : z y x w v u t s r q p o n m l k j i h g f e d c b a

3) Height : 175 lbs

Weight : 5’ - 11’

4) Month : the 10th

Date : October


Just do it already.




[Re-Titled by Moderator]

iPad Pro, iPadOS 18

Posted on Apr 15, 2025 12:16 PM

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Apr 17, 2025 8:08 AM in response to Capakolski

Capakolski wrote:


Idris , when is the second time you want me to remind you of the meeting , because my second reminder is really going to be the first.

Regardless of the label, the alerts will fire at the times you selected.


Let Apple know they are upsetting your sense of order using the feedback link provided. Personally, I have real problems to worry about.


Best of luck.

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Apr 22, 2025 8:51 AM in response to Capakolski

Capakolski wrote:

If you are an Apple employee I don’t think a reply like “Let Apple know they are upsetting your sense of order using the feedback link provided. Personally, I have real problems to worry about “ would sit well with upper management.

This is a user-to-user forum. No one participating here is an Apple employee except in some rare instances related to health/safety. Such people are clearly labeled. So, beyond adhering to the terms of use to which we all agreed, I don't have to care what Apple upper management thinks of me.


I used this Community service to voice my displeasure in Apple’s backward thinking alert program as others have AND maybe if there was a way to correct it that someone may have responded as such.

There is no way to get someone to respond to your complaint. However, if you use the feedback page, it will bet read.

Instead I get you.

I guess it was your lucky day!

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Apr 15, 2025 1:01 PM in response to Capakolski

Capakolski wrote:

The app is programmed so that the alert is ALWAYS the one that happens closest to the event, and the second alert is ALWAYS the one that happens farther away from the event, which means that, in time, it happens first. The app overrides any effort by the user to set up the second alert to occur later in time than the alert. This happens every time. Try it for yourself and see.

For example, if I create an event to occur tomorrow at 2 pm in my time zone, and then set an alert for 10 minutes before, it’s straightforward—I’ll get an alert at 1:50 pm in my time zone.

If, however, I edit the event and try to set an alert for an hour before (1 pm) and a second alert for 10 minutes before (1:50 pm), the system will automatically switch it so that the second alert occurs an hour before, and the alert occurs 10 minutes before.

So tell me, in what universe is the “second” alert at 1 pm, while the other alert is at 1:50? Clearly, 1:50 is later than 1, so it should be the “second” alert. It comes after the first alert. That’s how we describe the order of things.

The order of how they are shown in the Event details doesn't affect the order in which they alerts happen.


You can let Apple know you don't like the way they have it programmed here:


Product Feedback - Apple


Your examples don't work. An alert is an alert. A first name is not a last name and a day is not a month.

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Apr 15, 2025 2:39 PM in response to IdrisSeabright

My examples are fine, they just flew over your head. They show the ridiculousness of how Apple set it up. I know what a first name and last name is . Again, I repeat , Apple in the end sets the alarms as you intend but ask it sooo indirectly.


Imagine you are having this conversation with someone:


Paul : What time do you want me to call you tomorrow so you don’t miss the 3 O’clock game.

Bob: Call me 10 minutes before.

Paul: Okay, say you don’t pick up the phone.

Bob: Then call me 1 hour before.

Paul: Wait .. what ? Oh I know what you mean. Call you an hour before, then 10 minutes before if the first call doesn’t work. I didn’t ask it that way though.


How does anyone not know this. First is First. Second is Second. What comes first in the numerical table 1, ie first, and so on. This feature is to remind you of an appointment etc, so when do you want the first alert so you can make the appointment. One hour before ….. that’s how Apple shows it. On the Second Alert you say ten minutes before …. Apple swaps the alert times. Please tell me you understand this. If not … then let me ask you this.


Idris , when is the second time you want me to remind you of the meeting , because my second reminder is really going to be the first.


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Apr 17, 2025 6:14 PM in response to IdrisSeabright

If you are an Apple employee I don’t think a reply like “Let Apple know they are upsetting your sense of order using the feedback link provided. Personally, I have real problems to worry about “ would sit well with upper management.

I used this Community service to voice my displeasure in Apple’s backward thinking alert program as others have AND maybe if there was a way to correct it that someone may have responded as such. Instead I get you. Now, for the second time, I realize that the alerts work as intended but when you use it for the first time, their program makes you look twice as to how they store it. So no need to respond …. again.

Now if you are just a serial responder who just like to pick fights on-line, get a life, and also don’t respond.


Thank You , no response necessary


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Apr 22, 2025 3:28 PM in response to IdrisSeabright

1)Great …. you’re not an Apple Employee.

2)Seems like you’re addicted to responding to everything put on this service …..177,713 points.

3)Please listen this time, no response necessary. You have no input. If you do, I’ll know there is something extremely wrong with you.

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Why does Apple's Calendar app reverse the order of second alerts?

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