User profile for user: Airsculpture
Airsculpture Author
User level: Level 4
1,650 points

Missing Artwork after moving over from iTunes

Thought I'd give Music a try. Made sure everything was in the right place and selected Import from the menu and selected the Music folder in the Media main folder.


All imported correctly, together with playlists and doesn't appear to be any "unknown artists" etc.


However, not all artwork is displayed. All my artwork is embedded into each track individually. Look at the same files in iTunes, artwork displayed correctly. Flip apps to Music, even selecting Info on the tracks shows a blank in the Artwork tab.


Is this an ongoing issue even at this late stage ?


I'm on Ventura 13.7.2 Everything still works in iTunes running side by side but not Music. I've left the app open for a few hours in case it was building a cache or something ?


Scrolling the library also seemed incredibly jerky compared to iTunes in side by side comparison.


Posted on Apr 14, 2025 1:15 PM

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User profile for user: Airsculpture
Airsculpture Author
User level: Level 4
1,650 points

Apr 21, 2025 5:04 AM in response to turingtest2

Not that I want to as all my media is in one place on my external drive but I didn’t think it was possible to use two different locations entered into the app simultaneously


Anyway I’ll keep the structure as:


X/MEDIA/MUSIC

X/MEDIA/MOVIES

X/MEDIA/TV SHOWS


and location in both apps as set as X/MEDIA

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User profile for user: turingtest2
turingtest2
User level: Level 10
276,853 points

Apr 18, 2025 4:27 PM in response to Airsculpture

See Managing your Mac media libraries - Apple Community. Normally the Music and TV apps would have independent Media folders but in practice I see no reason why they cannot share a single folder on an external drive. As with Music the TV app doesn't actively scan its media folder for new content, only the Automatically Add to TV folder.


tt2

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User profile for user: turingtest2
turingtest2
User level: Level 10
276,853 points

Apr 15, 2025 11:06 AM in response to Airsculpture

You could try removing the artwork cache which should force Music to rebuild it. The location should be ~/Library/Containers/com.apple.AMPArtworkAgent/Data/Documents where ~ is your user's home folder.


Show hidden files and folders with Shift+Cmd+. to aid your navigation. Empty the trash and reboot before opening Music to restart the process that fetches/caches artwork.


tt2

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User profile for user: Airsculpture
Airsculpture Author
User level: Level 4
1,650 points

Apr 15, 2025 5:13 PM in response to turingtest2

Thanks for the tip. Tried it, actually made it worse.


It's also very sluggish verging on unusable with a 50k track content library. Think I will continue using iTunes on Ventura until i move to a newer iMac. Then maybe try Strawberry for in from of my iMac use and only use Music for home sharing.


It's pretty awful on a large library.

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User profile for user: Airsculpture
Airsculpture Author
User level: Level 4
1,650 points

Apr 18, 2025 1:32 PM in response to turingtest2

Before I exit iTunes completely perhaps you could advise.


I have all my media on my external drive, let's call it X.


So my music is located in X/Media/Music folder.

The file location setting in the Music App is X/Media only.

My movies and TV shows are located in X/Media/Movies and X/Media/TV Shows respectively.

I assume I set the file location in the TV App as X/Media, the same as the Music App, in order for it to grab both folders for adding to the library database ?

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User profile for user: turingtest2
turingtest2
User level: Level 10
276,853 points

Apr 20, 2025 6:18 AM in response to Airsculpture

Airsculpture wrote:

So in either case, the setting in the App for location would be X/Media ?


Yes, that would work. Or you can use X/Movies/Media or X/TV/Media if you prefer to keep them separate. The latter would more closely align with the standard library layout, and you could even place your .tvlibrary package in X/TV to keep the whole library portable on the external drive.


tt2

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Missing Artwork after moving over from iTunes

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