How do I resolve iPad factory reset issues?

Apple will look at your iPad for free and then explain your

options along with the associated costs.

Make an appointment at the nearest Apple location to have your iPad evaluated for free.

Once the diagnostics are complete, the staff will explain your options.

Make a Genius Bar Reservation

Genius Bar Reservation and Apple Support Options - Apple

Or use this link to see if Apple can run remote diagnostics on your iPad:

Get Support

Nobody can access the device. Why do you believe that is happening?

You’ll need to better describe the issue, provide screen shots or video of what you’re experiencing.

if you device appears to be selecting items or “tapping” on its own, you may have a hardware issue. Have the device inspected by Apple.

You should have the device inspected by Apple. It appears that you may have a failing digitizer.