How can I recover missing photos from my iCloud?

Discovered today - 8 days later. Could recover few items deleted in last month- going back to 5th March. My wife and I share a family cloud account- seperate logins and devices. How is it possible that BOTH our accounts are gone? All Albums still there with 0 photos. Only 1 explanation- server lost data.. no way we deleted it. Even if we did- it should still be recoverable 8 days later. 10+ years gone.


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iPhone 16, iOS 18

Posted on Apr 6, 2025 12:08 PM

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Apr 7, 2025 9:02 PM in response to erich157

"How can I recover missing photos from my iCloud?: Discovered today - 8 days later. Could recover few items deleted in last month- going back to 5th March. My wife and I share a family cloud account- seperate logins and devices. How is it possible that BOTH our accounts are gone? All Albums still there with 0 photos. Only 1 explanation- server lost data.. no way we deleted it. Even if we did- it should still be recoverable 8 days later. 10+ years gone."

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Troubleshooting Lost Photos and Videos:

Loss of data is something you would have agreed to upon opening an Apple Account. So, if the following does not work, then they are gone. That's just the way it is :(


Four Tactics to Try:

A. Start here: If you're Missing Photos or Videos in the Photos app - Apple Support


B. Check iCloud, Directly:

For Photos: Go here, and see if they reside in iCloudhttps://www.icloud.com/photos


C. Restore your iPhone from a Backup:

Have any backups of this iPhone prior to this occurrence? If so, restore your iPhone from one that has these photos (the most recent backup, ideally). If not, then take this as a learning experience, knowing to always back up your device for recovery purposes. Important: Back up you iPhone prior to performing this restoration, should anything go wrong from here on out.


D. Where Else to Check:

  1. PC
  2. PDA
  3. eMail
  4. Mac Device
  5. Cloud Storage
  6. Android Phone
  7. USB Flash Drive
  8. External Hard drive
  9. Secure Digital Card
  10. Compact Flash Card
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Apr 7, 2025 8:37 PM in response to erich157

Are you saying that two separate Apple Accounts logged into their own account on separate devices are both missing albums (that would be individual photo libraries on each device)? That would seem to be improbable. If you deleted your images, you can restore from the backups that you keep elsewhere of your most important data.

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How can I recover missing photos from my iCloud?

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