Image files in google drive won't display in Safari for one user
Hi, all,
Today, I found that image files in my Google Drive would not load and display when I am using Safari on my 2021 M1 iMac. Yesterday I had no problems doing exactly the same thing, including working with the same image files. The error message reads “Couldn’t preview file. There was a problem displaying this image.” Images displayed normally when using other browsers. This happened under Safari 18.3 and macOS 15.3 and continued to happen after I updated to 18.4 and 15.4. Things I tried to no effect included clearing Safari’s cache and rebooting in safe mode.
I discovered that Google Drive images did display properly if I used a Safari private window, whether I was in regular or safe mode.
I created a new user on the iMac and encountered no problems with Safari displaying Google Drive images when using that account, so the problem seems to be specific to my normal user account, which I have been using continuously since the computer was new.
Is there anything I can try to clear up the problem with my regular user account?
Thanks in advance,
Jayson
iMac 24″, macOS 15.4