MacBook Pro not recognizing external DVD player -

I’m using a MacBook Pro (2021) with macOS Ventura (15.3.2), and my external portable Blu-ray/DVD drive isn’t recognized in Finder or on the Desktop. I’ve tried both CDs and DVDs, but nothing appears.

Interestingly, the same drive works perfectly on my older MacBook Pro (2017), allowing me to access and copy files without issue.


I reached out to Apple Support today, and the advisor suggested checking with the manufacturer (Dainty) for an updated driver. He also mentioned that this is considered “old tech.” Initially, he referenced the Apple USB SuperDrive as an alternative, but then noted that it’s no longer available in the Apple Store.


I’m posting here in hopes that Apple will address this in a future update, ensuring that portable disk drives remain compatible. Many people still have disks with valuable content that need to be transferred to a computer, external storage, or the cloud.


For now, I'm just using the older computer to get the files off the disks.

MacBook Pro 14″, macOS 15.3

Posted on Mar 31, 2025 6:17 PM

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Mar 31, 2025 7:58 PM in response to molliemary354

FWIW, these Apple Community forums are peer-to-peer support forums. You are not speaking to Apple here, only other users, and we understand Apple don’t actively participate here.


You can leave product feedback and/or submit a request for features consideration in macOS using this link: Product Feedback - Apple


BTW, if you're connecting the drive to the Mac by way of a hub or dock, try simply connecting directly to the computer. I know the SuperDrive doesn't like hubs or docks.... maybe this optical drive doesn't either.


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Apr 1, 2025 5:28 AM in response to D.I. Johnson

Hi D.I. - Thank you so much for your reply. I will post this in the product feedback area as well. I sure do find the posts here interesting and hope my post will help someone else know what is going on if they can't get their portable DVD drives to work.


I tried all manners of connecting the drive to my computer, directly, with hubs and in all ports. No luck. It works perfectly on my MacBook Pro 2017.



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MacBook Pro not recognizing external DVD player -

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