Apple Card says can’t confirm your identity
Tried to load Apple Card message says can’t contour identity
iPhone 12 Pro Max, iOS 18
It’s just Apple Cash. You’ll need to call and Apple Cash Specialist at Green Dot Bank to resolve the issue(s) and open your account. Apple Cash is serviced and issued by Green Dot Bank. Please contact an Apple Cash Specialist at Green Dot Bank.
Contact Green Dot Bank:
- by calling (877) 233-8552,
- by mail for disputes at P.O. Box 9, West Chester, Ohio,
- by mail for general customer service at P.O. Box 1070, West Chester, Ohio 45071,
- visit www.greendot.com
https://applecash.greendot.com/termsconditions/
For general information about prepaid accounts, visit cfpb.gov/prepaid.