I recently had a situation where I did not intend to purchase Apple Arcade, yet the payment was still deducted from my account. I would like to know when I can expect a refund?
[Re-Titled by Moderator]
iPhone 15 Pro, iOS 18
There is an Apple article with information about requesting refunds. Click on the following link: Request a refund for apps or content that you bought from Apple - Apple Support
If you've already requested a refund and it was approved, see the following from Check the status of a refund for apps or content that you bought from Apple - Apple Support
for how long it may take:
When will I get the money back?
If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:
Store credit—It might take up to 48 hours to see the refund in your Apple Account balance.
Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.
Credit and debit cards, Apple Pay, Apple Cash, and all other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.
A refund should take about 1-2 days to process, please visit this link to start the process https://reportaproblem.apple.com/?s=6
How long will a refund take?
