How do I verify my Apple Cash and unrestrict on my iPhone?

I tried to Verify my identity & I messed it up n try to try it again and it restricted my Apple Cash and I need it unrestricted so I can verify my Apple Cash , because I need my Apple Cash so I can save & shop


[Re-Titled By Moderator]

iPhone SE, iOS 18

Posted on Mar 30, 2025 7:34 PM

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Mar 30, 2025 7:42 PM in response to Jaylapenn

Please review the steps and follow the links in the Apple Support article I lined below. If you can resolve the issue that way, you’ll need to contact an Apple Cash Specialist at Green Dot Bank.


Verify your identity for Apple Card or Apple Cash - Apple Support


Contact Green Dot Bank:

  • by calling (877) 233-8552,
  • by mail for disputes at P.O. Box 9, West Chester, Ohio,
  • by mail for general customer service at P.O. Box 1070, West Chester, Ohio 45071,
  • visit www.greendot.com


https://applecash.greendot.com/termsconditions/

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Mar 30, 2025 7:47 PM in response to Jaylapenn

Banks are generally unforgiving when the identification does not match the information they have on file. It is not Apple that is attempting to verify your information, it is GreenDot bank and when it was initially set up, the information they have is what you gave to Apple for the Apple Account that is using Apple Cash. Here is the number to GreenDot Bank to see if there is any resolution.

Contact Green Dot Bank by calling (877) 233-8552

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How do I verify my Apple Cash and unrestrict on my iPhone?

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