Macintosh HD & OS recovery

I purchased a 2020 MacBook Pro A2289. As I was setting up Find My, the sellers email was still in there. I messaged to seller to please remove her email (yeah, I’ve since learned the hard way that it’s more involved than that). I was happily transferring my files from my old MBP when BAM! the new one shut down and restarted in recovery mode. What?! I’m wondering if her removing deleting her email in Find My rather than going through Utility Disk, somehow put it in Stolen Mode, thus, deleting theMaci. HD drive. This was last week Wednesday 3/26/25. I found the would be solution in this community- and while it worked for the person who asked for help with this same issue, sadly, it did not work for me. Perhaps it’s because I’m using my personal Hotspot? The A2289 is popping up a message that a WPA password for this network is required. This is what I did via the instructions. Utility Disk MACINTOSH SSD [alpha numeric string] > ERASE> Disk Name: I typed MACINTOSH HD> next line auto populated four letters I cannot remember now- AAFS? left as is per instructions and the last field was already filled- I did not change it per instructions. > confirmed ERASE? and poof! This part worked! Back to main recovery option screen>Reinstall MAC OS >Continue aaaaand…nothing.

Try a restart, get another pop up selection box: Choose Startup Disk but the box has no selections.

Where do I go from here?? Thank you so much for the time and help. Julie



MacBook Pro 13″, macOS 10.13

Posted on Mar 29, 2025 4:13 PM

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Mar 29, 2025 9:16 PM in response to Flutebiz

You may have dodged a bullet... for now. The instructions in What to do before you sell, give away, trade in, or recycle your Mac - Apple Support must be followed to preclude any previous owner from marking the Mac as lost, making it useless to you at some point in the future: If your Mac is lost or stolen - Apple Support. That would be a most unpleasant surprise.


I am not convinced that both you and the seller performed those instructions correctly. At the very least, be sure to obtain a legally compliant bill of sale unequivocally showing a chain of custody while you still can. There are few if any reports of success on this site, even when a Mac was sold by a reputable seller.


Out of thousands of less favorable outcomes reported on this site, these are the only two with happy endings:


Locked out of AirMac Pro problem or Firmware issue ??

How to resolve MacBook prompting for a Firmware password?


I also strongly suggest reading The All Too Common SAD Reality of Buying a Used iPad/iPhone - Apple Community. The same principles apply to Macs.

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Mar 29, 2025 8:39 PM in response to John Galt

Thank you for your reply John.

I believe that to not be true because my laptop is working.


Details for those who are going through the case same or accidentally delete HD Disk .

I went ahead and restarted the laptop since there was no Startup Disk to choose from after creating a new HD Disk , Pwr>Option, Command R, the system skipped the normal recovery option screen and went directly to “Install Seqouia”. Previously, the only option was Catalina. I then used my hub and an Ethernet cable to hook directly into our WiFi router. Sequoia is downloaded and the laptop is running like nothing ever happened.

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Macintosh HD & OS recovery

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