Tried to recover Apple News from App Store. Download was blocking blocked by Restrictions that needed to be turned off.

Received the following message on screen:

Restrictions Enabled Certain apps, features, or services can't be seen or used when Restrictions are on. To use this app, turn Restrictions off.HOW DO I TURN RESTRICTIONS OFF?

yesterday I paid my recurring subscription to Apple News+



iPhone 13, iOS 18

Posted on Mar 29, 2025 8:40 AM

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Mar 29, 2025 11:29 AM in response to Janegeauxs

Hello!

To disable restrictions on your iOS device and resolve the issue, follow these steps:

1. Go to Settings on your iPhone.

2. Scroll down and tap Screen Time.

3. If required, enter your access code.

4. Tap Content and privacy.

5. Make sure the switch next to Content and privacy is on (green).

6. Tap Content restrictions and deactivate any app or feature restrictions if necessary.


Alternatively, if your device has been set up with country restrictions (for example, if you are in Ecuador but have an active subscription in the US), you may need to check your Apple Account Settings to make sure that the geographic location of your account is correct for the subscription you purchased.


If you have recently updated your phone, the system may have changed some default settings. If the Apple News app no longer appears, try looking for it in the App Store and see if there’s an option to download it again.


If the problem persists, you may also want to check your Internet connection and any restrictions related to the region.


I hope these directions help you!

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Mar 31, 2025 8:08 AM in response to Janegeauxs

Janegeauxs wrote:

Thanks: I am in Ecuador. I normally live in USA. so you suggestion may be correct.
Within the last 2 days I updated my phone. Yesterday I noticed the Apple News App was missing from my screen.
So going home soon & I’ll see if it comes back,
thank you

Carol B. is probably on the right track. You can try going to Settings>General>Language & Region>Region and, regardless of what it says, re-selecting U.S.


What I don't know is if the phone will block News simply because you're out of the area where News is available, regardless of the region settings.

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Tried to recover Apple News from App Store. Download was blocking blocked by Restrictions that needed to be turned off.

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