KatieOConnell wrote:
Not sure if you could see the full report, including Major Issues, Minor Issues, etc.
I could see the whole thing.
In any case, there seems to be a lot of "you should contact EtreCheck" on this report. I have almost zero technical proficiency and don't feel knowledgeable enough to make decisions on what's being presented as a 'may be a problem or not' kinds of stuff.
I don't see that much. You can certainly e-mail if you want. But the only major issue is that you have security updates disabled. I certainly want to discourage the security paranoia that is so popular these days. You don't have to update the operating system unless you have a clear reason. But there's no reason to keep security updates disabled. That's only really a major issue because it suggests the user is confused by the mass media paranoia.
You have one unsigned system modification installed. It doesn't appear malicious. It's just an odd duck. It used to be more popular years ago. It was just strange to see apps from this company installed so often when they had virtually no marketing or media presence at all. There are a handful of similar apps like this, from a handful of different developers.
My husband used to work for Apple ... possibly he logged in to his account on my laptop.
I take it that I can safely delete this file?
That is probably the most likely explanation. One of those internal Apple apps appears to be some kind of uninstaller, but I have no idea how you would trigger this. Nobody outside Apple knows anything about this software. And unless you still have contacts inside Apple, nobody at Apple is going to tell you anything about it either. You might try taking the computer into an Apple Store and asking if they can uninstall it for you.
There are some configuration profiles installed too.
Ideally, taking the computer in to Apple is the best option. But I doubt they would be able or willing to uninstall the software. They would just rather wipe the entire computer and reinstall the operating system. That's certainly a quick and effective approach. You can do that on your own.
Just make sure you have a good backup. For a situation like this, you can't do a full restore from backup. You can only restore your user accounts and user data. Do not restore any apps, software, system settings, or "other files". You can manually reinstall any 3rd party software that you absolutely have to have.
