Hello Jeremias!
It sounds like you're locked out of your MacBook Air due to a failed PIN attempt, and the input fields are no longer appearing. Here’s what you can try:
1. Force Restart the MacBook
- Press and hold the power button until the Mac shuts off (about 10 seconds).
- Wait a few seconds, then turn it back on and see if the PIN input fields reappear.
This should work, but it that isn't the case then lets move on to option 2.
2. Try Recovery Mode
If the restart doesn't work, you can try entering macOS Recovery Mode to reset the device or access recovery options:
- Shut down your MacBook.
- Press and hold the Command (⌘) + R keys and turn it back on.
- Hold the keys until the Apple logo or spinning globe appears.
- Once in Recovery Mode, you can either try to reset the PIN if the option appears or perform a Factory Reset(which will erase all data, so only use this as a last resort).
3. Reset NVRAM/PRAM
If the input fields still aren’t showing up, you can try resetting the NVRAM:
- Shut down your MacBook.
- Turn it on and immediately press and hold Option + Command + P + R for about 20 seconds.
- Release the keys and let the MacBook restart.
4. Try Safe Mode
Booting into Safe Mode might help if there's a system issue preventing the input fields from appearing:
- Shut down the Mac.
- Turn it on and immediately hold the Shift key until the Apple logo appears.
- If it boots into Safe Mode, see if you can enter the PIN.
5. Contact Apple Support
If none of these steps work, contacting Apple Support might be your best option. They can provide guidance on unlocking the device or helping you reset it remotely.
Here is the website: Official Apple Support
Good luck! I hope one of these steps works for you.
Please let me know if you need anymore assistance!
