Can't get ipad to charge. Dead

I was using ipad yesterday and noticed it wasn't charging. It was down to 5% so I didn't have much time to try and recover. Today I bought a new charger. Held down button and home button and got apple logo. Then I got a link.to restore. Can't open it. Do not have a Mac computer to do anything. Ipad is my only apple product.

iPad, iPadOS 18

Posted on Mar 23, 2025 2:32 PM

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Mar 24, 2025 5:11 AM in response to Jogojingle13

Presumably your iPad indicates that it must be restored:

If you see the Restore screen on your iPhone, iPad, or iPod touch - Apple Support


These support pages outline the available methods to restore an iPad - either from a backup, or to Factory Settings:

Restore your iPhone, iPad or iPod touch from a backup – Apple Support

Restore your iPhone, iPad or iPod to factory settings – Apple Support

Restore all content to iPad from a backup - Apple Support


You’ll need access to either a Windows PC (with iTunes for Windows installed - or more recent Apple Devices App) or a Mac computer (with iTunes or Finder - as appropriate for the installed version of macOS).

Download and use iTunes for Windows – Apple Support

Update to the latest version of iTunes – Apple Support


Use of a PC or Mac computer is unavoidable. If you don’t have access to a suitable computer of your own, that of a helpful friend or family member will suffice. Alternatively, the technicians at the Genius Bar of your local Apple Store or Apple Authorised Service Provider (AASP) will be delighted to assist.

Genius Bar Reservation and Apple Support Options - Apple

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Can't get ipad to charge. Dead

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