I just got this iPhone 13 and am trying to set the Face ID and it’s not working, keeps telling that it failed.i have checked for updates and reset the phone , turned on and off the attention options and tried that way and still not working. Any help would be appreciated
[Re-Titled by Moderator]
Here are some additional steps you can try to resolve the Face ID issue on your iPhone 13:
1. Check the TrueDepth Camera: Ensure the camera is clean and unobstructed. Remove any screen protector or case that might be blocking it.
2. Reset Face ID: Go to Settings ➡️ Face ID & Passcode, enter your passcode, and tap Reset Face ID. Then, set it up again.
3. Restart Your iPhone: Press and hold the side button and either volume button until the slider appears. Slide to power off, wait a few seconds, and turn it back on.
4. Reset All Settings: Go to Settings ➡️ General ➡️ Transfer or Reset ➡️ Reset ➡️ Reset All Settings. This won't delete your data but will reset system settings.
If none of these steps work, the issue might be hardware-related. Contact 👉 Official Apple Support OR you can always get your iPhone examined at the Apple Store 👉 Genius Bar Reservation and Apple Support Options or at an Authorized Service Center for further diagnosis and evaluation.
Axel F.
Hello~ Click on below…
If Face ID isn't working on your iPhone or iPad Pro - Apple Support
Where did you get this iPhone?
~Katana-San~
I bought it off an individual. I got it to recognize my face and now it’s not working to open or unlock anything
Unable to set up Face ID on iPhone 13
