Error creating a child profile on family sharing on Apple music on Android

As the title says, I am trying to create a child profile in family sharing on the Apple music app on Android and from managing family page, I go through all steps to the point when it asks about requiring approval for purchases and then I get a pop up saying "invalid security code"

There was no entry location for a code, I did not receive a code, and no request for a code.

Clicking ok (only option) kicks me back to managing the family and trying to add a child starts me all over.

I have no apple products and have no access to any apple devices.

I have tried on multiple Android devices with the same results.

I have no option for tagging my device so I indicated Roku as it is where I installed AppleTV a few years ago.

9102R,

Posted on Mar 13, 2025 12:33 PM

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Mar 24, 2025 4:57 AM in response to YoureKillingMeApple

Problem solved by using an old iPhone borrowed from a family member, resetting it, logging in with my account, and going through the setup all over again. Apparently this issue is a result of the usual bugs from Apple software run on other devices and the typical "use your Apple branded device" to do anything. The iPhone effort was a last straw, if that didn't work, was going to switch services. Apple has shown to me that they are not really catering to anyone but the people who buy their expensive hardware. I recall a similar experience when signing up for an Apple TV trial.

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Error creating a child profile on family sharing on Apple music on Android

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