Apple Mail | Rules – A List?

I'm in Ventura right now but its likely anyone in any OS version could answer, as Apple has barely budged the Apple Mail Client on their desktop machines in years.


I make heavy usage of mail macros, Rules. As a researcher with many relationships, mailing list subscriptions, etc Rules save the day.


The problem is that Apple Support is a 'here and there' proposition. Spent a fruitless hour today looking for a list of the popup "Perform the following actions" with some explanations, however brief of the implications of each.


Some are self evident, some are less so. In fact, a more detailed explanation of the entire panel would be helpful.


Anyone come across this kind of detailed and complete information?


Apple Support needs to stop assuming that everyone has the attention span of a mosquito.


Much thanks in advance.

MacBook Pro 16″, macOS 13.6

Posted on Mar 3, 2025 12:01 PM

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Apr 11, 2025 7:21 PM in response to Garrett Cobarr

Apple offers nothing other than Use rules to manage emails you receive in Mail on Mac - Apple Support. That is all there is. I wish there were a more comprehensive guide and yes I have looked.


Documentation has never been an overwhelming priority for Apple. I surmise one reason is their desire for various interdepartmental secrecy. Besides being a cost center, given the perpetual changes to macOS, maintaining concurrent documentation would be practically impossible to accomplish.


Scripting makes Mail Rules especially versatile: Use scripts as rule actions in Mail on Mac - Apple Support, but that document is similarly short on detail. Apple once had a talented individual in charge of scripting but he departed long ago leaving the scripting endeavor rudderless. In short if iOS doesn't do it, neither will macOS, which is probably the reason he left.

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Mar 3, 2025 12:14 PM in response to Garrett Cobarr

Are you talking about Mail rules (the third last tab in Mail settings) or macros (I assume you mean scripts?) or Shortcuts?


What panel? If you're talking about the Rules panel then the list of actions which you can perform are all in the drop-down. They look pretty self explanatory to me but if you tell us which ones you don't understand then help might be forthcoming. If you're talking about the script dictionary then you'll have to wait for someone more knowledgable than me - I've never scripted mail.


Alternatively, it might be easier telling us what you want to do rather than a vague complaint about how you couldn't do something that you haven't explained.


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Mar 8, 2025 10:08 PM in response to Zurarczurx

In Apple's email client, choosing the menu item Settings... brings up that panel. 3rd tab from the right is called Rules and yes that's Apple's name for macros.


As I said above, "Some are self evident, some are less so. In fact, a more detailed explanation of the entire panel would be helpful."


I can read the pop up menu, some of the choices are obvious and some are not.


Apple Support has nothing that I've found to detail what each of them, the implications of each.

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Mar 17, 2025 1:28 PM in response to Zurarczurx

Thanks for your response but let's drop back to the original question, "Anyone come across this kind of detailed and complete information?"


Asking about each individual component of Apple Mail here, one at the time, is the same problem with Apple Support. Apple has no all you can eat manual about Apple Mail?


Despite years of usage, I have many questions about Apple Mail.


Thanks for your help.

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Mar 17, 2025 2:11 PM in response to Garrett Cobarr

"Despite years of usage, I have many questions about Apple Mail."


Maybe, but you don't seem to want to ask them, which is curious, but it takes all sorts.


To answer one of them I've never seen a detailed and complete explanation of what the rules do - but then I haven't looked for them because I find them all self explanatory or easily testable and I've never had any problems using them. I can't see what's hard to understand about a rule called "move message to mail box:" or "Stop evaluating rules". It would only take four words to describe the latter; "It stops evaluating rules.".

I've offered to help you with individual rules you don't understand but it seems that you don't want my help, or indeed any help unless it's a reference some sort of formal guide written by an Apple employee. The whole tone of your posts implies that you are more keen on a soapbox to bang out your opinions on Apple's support documentation rather than actually getting any help. Reminds me of a fable read to us at school about the man who couldn't eat his soup cos there was no spoon but he wouldn't ask for a spoon - just kept saying "I can't eat this soup" to the waiter until his soup went cold.

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Apr 11, 2025 1:20 PM in response to Zurarczurx

I appreciate your attempt to assist me, but you were unable to answer the central and overarching question,


"Anyone come across this kind of detailed and complete information?"


"I've offered to help you with individual rules you don't understand but it seems that you don't want my help, or indeed any help unless it's a reference some sort of formal guide written by an Apple employee."


Yes, that's what I asked for – a kind of manual from Apple detailing a piece of software that they produce. It's not that exotic a request. Believe me when I come to the forum it is after an exhaustive search through Apple's embedded Help system and through their web based Support. It is not an isolated opinion to say that Apple's support writing is anecdotal and incidental – meaning that there seems to be a one stop place about any single thing they produce. If you're lucky you'll find a reference to a single encounter.


But that's guesswork.


I find your characterizations superfluous and demeaning. If you must know, I have a background in designing help and digital education systems and I have friends who work as writers for Apple Help systems. They write good material but they don't decide about what is written and for what subject, nor did they design the system.


Apple was not always like this...they used to be the best at this prospect but they have drifted with the rest of the industry towards community support forums, which are very effective if there exists central, irrefutable sources from the company that produces the technology.


Minus that, forums end up becoming a social media for urban legend.



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Apple Mail | Rules – A List?

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