Apple Cash verification not working on iPhone

Why does my apple cash verification keep failing after I put in all the right info. My account was restricted a few years back because I wasn't 18 but now I am, and when I try to verify it says I am unable to after putting all my information in. Would it be because I still have money in Apple Cash?



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iPhone 14, iOS 18

Posted on Feb 13, 2025 12:30 PM

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Question marked as Top-ranking reply

Posted on Feb 13, 2025 12:37 PM

Use the information provided here which also contains a link to contact GreenDot bank. Verification does not have anything to do with money still in your Apple Cash, but will be required when a certain threshold of aggregate transactions has been reached.

If your Apple Cash account is restricted or locked - Apple Support

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2 replies

Feb 13, 2025 12:44 PM in response to Izzyyy209

Sounds like Green Dot Bank has de-banked you.


https://en.wikipedia.org/wiki/De-banking


De-banking, more commonly spelled debanking, also known within the banking industry as de-risking, is the closure of people's or organizations' bank accounts by banks that perceive the account holders to pose a financial, legal, regulatory, or reputational risk to the bank.


 Please review the support article I linked to below.


If your Apple Cash account is restricted or locked


Apple Cash is a service that’s administered by Green Dot Bank. Contact an Apple Cash Specialist at Green Dot Bank by calling (877)-233-8552 or by calling 1-800-MY-APPLE


https://applecash.greendot.com/termsconditions/


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Apple Cash verification not working on iPhone

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