One Drive files accessed through iPads 'Files' app do not automatically open the files associated app.

In setting up a new iPad Pro, I successfully configured One

Drive to work with the iPad (have many Excel files stored in One Drive from my Windows laptop).  Using iPads ‘Files’ app, I could see all of One Drives subdirectories and files and could click a file and see it automatically launch with the Excel app – all as expected. 


About a week ago something changed – Using iPads ‘Files’ app,

I can still see all of the One Drive subdirectories and files on the iPad as

expected, but when I click an Excel file it does not automatically open the

file in the Excel app, in fact nothing happens.

 

However, if I open the One Drive app first on the iPad, I can see the expected subdirectories and files structure and, when I click on a file, it will automatically launch Excel and open the file as expected.


Any thoughts as to why the ‘Files’ app is not recognizing a

file’s associated app and launching automatically, but, when the One Drive app is opened first on the iPad, files and their associated app behaves as expected?


Thanks                

iPhone 12, iOS 18

Posted on Feb 13, 2025 10:48 AM

Reply

There are no replies.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

One Drive files accessed through iPads 'Files' app do not automatically open the files associated app.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.