Captive Portal/ IOS issues

Hi there

Users with iphones that try to use our captive portal on our Fortigates can't use then authenticator app - they use the text option. Is the below still a known issue?

Captive Portal and Social

Login MFA with iOS Devices (Captive Portal and Social Login MFA with … - Apple Community)

- A

user connects to the WiFi

-

Apples Captive Network Assistant brings up the Captive Portal.

- User

select Microsoft Azure AD social login.

- User

enters credentials.

- User

prompted for MFA Challenge (This is from AzureAD).

- User

switches to SMS App or Authenticator app to retrieve code.

This

action closes the Apple Captive Network Assistant and user cannot proceed as

Apple CNA starts again and repeats the above loop without success.

With

Two-Factor-Authentication (2FA) on the rise, it becomes more and more important

to implement these features.

For

now, a work around is:

1. Once

the Captive Network Assistant launches, select Cancel.

2.

Select Use Without Internet.

3. Open

a web browser while connected to SSiD, and navigate to 1.1.1.1 You will be

redirected back to the Login Portal.

4. Continue

with the User Journey.

5. User

enters credentials.

6. User

prompted for MFA Challenge (This is from AzureAD).

7. User

switches to SMS App or Authenticator app to retrieve the code or approve the

login.

8. User

goes back to the browser to see if authentication is successful.

How do

we get this Fixed on IOS for iPhones and IPads?