One Drive has Suddenly Changed on iPadOS 18.3!!!

I am in that thread that you quoted from on Microsoft as WLDside. Feel free to follow along.

OneDrive had a visual update to the current version on iPad OS 18.3 - meaning the visuals changed, it’s UI design. Uninstall OneDrive and reinstall it from the App Store. It will briefly revert to the way it used to look before the visual update and when it looks the way it used to, drag-and-drop functionally works the way it used to. The second the OneDrive visuals update (when you close the app and re-open it after a OneDrive reinstall) the drag-and-drop functionality will cease working again.

Something that occurs from when OneDrive looks like it used to and when it looks like the up-to-date version of OneDrive on iPadOS 18.3 breaks drag-and-drop. So whoever is responsible for that visual change is likely breaking functionality and it should fall on the app developer to fix it.

I had problems with One Drive after the IoS update.

I found the solution. You need to delete the One Drive app off the iPad following those steps

1- sign off your one drive account,

2- delete the app

3-reboot

4-download the app

5- sign in to One Drive

On my previous attempts, I deleted the app without signing off, then rebooted. After I downloaded the app, my account was already signed in and it exhibited the same problem I started with. 

Guys I found the solution (!). Go to settings, apps, Onedrive, and click Clear Account Settings.

Then open the Onedrive app and it will prompt you to sign in. Then, quit it and uninstall it. Then restart your ipad and install it again. Then it will work 100%.

(I haven’t posted on forums for over 5 years lol)

For the benefit of all - as suggested by alezander8888 - from iPad settings:

Settings > Apps > OneDrive > Clear Account Settings - set to ON

This solution does not work. It's temporary. The app will revert to not working after a few app open/close cycles.

Microsoft has acknowledged its an issue with 18.3+ ipadOS devices and they are working on a fix. There are no clever "solutions" as its an internal app issue.

All we can do currently is wait.

1-sign off one drive

2- delete One Drive

3- reboot Ipad

4- reinstall one drive

5- sign in to One Drive

this worked for me after multiple attempt to delete, reboot and reinstall, without signing off my One Drive account.

Are dragging/dropping to the OneDrive App itself - or just using the Files App? Using just the Files App may be your easiest option.

If you haven't done so already, make OneDrive visible within the Files App. If necessary, expose the Files sidebar at top-left of the Files App window - then select the options menu (...) button - and enable OneDrive in the list of available locations.

Finally, tap the Done button.

Now that you have enabled OneDrive in the locations list, you can simply use the Files App - or should you choose to do so, open two Files App windows in Split View - to move files to and from OneDrive.

The problem is, we are talking about two different things.

The thread ORIGINALLY was about drag-and-drop not working in the Microsoft OneDrive app. Eventually, some people came into this thread that had OneDrive not working entirely. Two entirely different issues. OneDrive works for me and the others having the original thread issue- ONLY drag-and-drop was not working. Maybe your “fix” addresses the issue that those have where the app as a whole is not working; however, your “fix” does nothing to solve drag-and-drop not working for those on iPadOS (NOT iOS) version 18 to 18.4, which was the original topic of this thread.

Microsoft has already confirmed the drag-and-drop issue some of us are experiencing and it’s a coding problem not solvable by a magical set of steps.

I have had these problems until today. It is important to know that in addition to uninstalling with restarting the OneDrive application (as already discussed), the files with the drag-and-drop method can only be placed on the homepage/startpage of the OneDrive app. Drag-and-drop is also possible again with the OneDrive app in combination with the "Files" app on the IPad!

sign off One arrive before you erase it. It worked for me.

I also can no longer drag-and-drop between my “Files” window on the left and my “OneDrive” window on the right in iPadOS with this newest OneDrive update. I also can not drag-and-drop within OneDrive. I have to right click the file, select “move” then go through my WHOLE OneDrive file structure from the beginning. This is absurd. I’ve filed 2 tickets with Microsoft but have heard nothing back.

Linking OneDrive with my “Files” app and having two “Files” app windows open in split screen is NOT a valid workaround for me.

I have to constantly edit the files that I am moving back-and-forth. If 2 “Files” windows are open in split screen, I cannot right click a Word app and make it open in Office 360. I have to open it in OneDrive, then open the Word document in Office 360 and it’s a real pain. When I used to be able to have OneDrive open on the right and Files or PDF Expert open on the left, I could drag and drop documents or PDFs from the left (Files) to the right (OneDrive), then immediately open them for editing by right clicking and selecting “Open in App” (Office 360). I uninstalled OneDrive and it briefly reverted to the old visual version in which drag and drop worked perfectly. Something in the visual update to OneDrive either broke drag-and-drop or it was otherwise removed. I can not achieve that functionality with 2 “Files” instances opened in split screen.

Err0xx,

It’s been three days since this update (16.7.3) worked for me. I’ve opened and closed the app several times without issue. It looks like MS heard us and addressed the issue. I hope it works for you. If mine reverts back as you suggested I will report back.

I am a Microsoft Business user with about 1200 Microsoft subscriptions for my business so when I got tired of an issue persisting that was seemingly being ignored, my threat to stop using Microsoft and pivot to Google Docs seemed to get someone’s attention and the issue is currently being worked on. It seems like it doesn’t affect all iPads and the change is both on the Apple end and Microsoft end (when Microsoft has implemented a change, it gets changed back on Apple’s end resulting in no difference for the end-user). There is no ETA to a successful fix.