Music app on MacOS does not play CDs

[Duplicate of Music app on MacOS does not play a CD - Apple Community]

2022 M2 Macbook Air, also 2021 M1 iMac. Both running Sequoia 15.2. Music 1.5.2.56.

External optical drive is OWC "Slim", connected directly via USB cable.


CD mounts correctly, Music app opens, all means of trying to "play" (play button, doubleclicking track) are non-functional. Music can import the CD, but I do not want to do this. Other applications (Quicktime) can play the CD, but I don't want to do this either because it is only 1 track at a time.


I have checked Privacy and Security >> Files and Folders >> Music and Remote Volumes is selected. Have cycled this on and off several times.


I have tried booting into safe mode.


I have tried deleting .plist files with "music" or "media" in the file name.


I spent 20' on the phone with Apple Support and they said I would have to call the optical drive maker because it sounded like a "compatibility issue", which is nonsense given that the OS and other applications can read the disk just fine, and even Music can import, it just won't play.




MacBook Air, macOS 15.2

Posted on Dec 27, 2024 3:07 PM

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Question marked as ⚠️ Top-ranking reply

Posted on Dec 31, 2024 8:17 PM

Music app on MacOS does not play CDs

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To the OP and all participants…


Report this to Apple:

This seems to be catching on. So, if you've come across thins, yourself, report it to Apple. The fix would come, once it has been reported many times, in similar spectrums.


Do your Part: Provide Apple with feedback on this, letting them know about this issue.  Apple may not get back to you directly, but the more feedback they receive on this, the more they will know what is occurring, and what bug fixes to include in updates to come. Apple will know nothing of your occurrence, if you don't report it to them.

  1. Go Here: Feedback - Apple Music - Apple
  2. Select: "Bug Report" for the "Feedback Type"
  3. Comment: on when this issue began, and how you’ve troubleshot this, thus far. Include the URL of this thread.
  4. Proceed from there as necessary


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Music app on MacOS does not play CDs

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