Mail practically unusable after 18.2 - is it possible to revert update?

The iOS 18.2 update has now caused me to miss several important emails. The extra steps needed to find messages is a disaster. I have used Apple Mail for many years but for the first time I am now looking for an alternative.


Is it possible to configure Apple Mail to not use the categories introduced in 18.2 or alternatively to roll back the update so that I can have a usable mail app again.


EDITED to ADD


Thanks to Macrumors I have found that you can indeed turn off the Category view by tapping on the three dots in top right and selecting List View. It is a bit of a nuisance as doing it in All mail does not apply to all accounts and you have to apply the change individually to all accounts in your app.


A thought for Apple to ponder - just because you can do something, does not mean you should!

iPhone 14

Posted on Dec 23, 2024 1:44 AM

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Posted on Feb 3, 2025 7:44 AM

The display of emails is awful. I do not want the app deciding which messages to display. I want my unread messages displayed in my inbox by date along with new message. Apple has taken a simple application that's worked just fine and made it a nightmare. I've missed several bill payments because apple thinks it knows a better way to display my mail. How can I restore the old settings.


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Mar 7, 2025 1:37 PM in response to livingarchitecture

I suffer the frustration of users who don’t bother to read update notes, even when a link to them is right on the update page, yet knowing that it is a major update that will reflect many changes→What’s new in iOS 18 - Apple Support

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Mar 6, 2025 10:32 AM in response to Hates-mail-categories

As explained innumerable times in the thread you just added to:


To remove the icons in the list view:

  • Open Settings
  • Tap Apps
  • Tap Mail
  • Turn off Show Contact Photos
  • Optionally, turn off Summarize Message Previews

To turn off Categories:

  • Open the Mail app
  • Tap on an inbox
  • Tap on ⋯⃝ in the upper right 
  • Tap to check List View

These 2 steps will return the Mail app to the way it previously worked.



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Mar 28, 2025 6:29 PM in response to LawgalLawgal

LawgalLawgal wrote:


i hate to bring up a possible sour subject but when Steve Jobs was alive the only time there were updates were when updates were actually needed.

Is that the same Steve Jobs who said “you're holding it wrong” and “I know more about what people want than they do?"


As you didn’t bother to read the thread you posted to, let me summarize it for you: To disable the new features that were added because the competition have them (gmail, yahoo, AOL, etc):


To remove the icons in the list view:

  • Open Settings
  • Tap Apps
  • Tap Mail
  • Turn off Show Contact Photos
  • Optionally, turn off Summarize Message Previews


To turn off Categories:

  • Open the Mail app
  • Tap on an inbox
  • Tap on ⋯⃝ in the upper right 
  • Tap to check List View

These 2 steps will return the Mail app to the way it previously worked.



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Feb 3, 2025 8:04 AM in response to gailfromct

gailfromct wrote:

The display of emails is awful. I do not want the app deciding which messages to display. I want my unread messages displayed in my inbox by date along with new message. Apple has taken a simple application that's worked just fine and made it a nightmare. I've missed several bill payments because apple thinks it knows a better way to display my mail. How can I restore the old settings.

So go back to the list view. Tap the three dots in the upper right of the screen and make the change.

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Mail practically unusable after 18.2 - is it possible to revert update?

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