Mail Notifications Broken on iOS 18.2?

I, too, am having this issue abut the 18.2.1 update. I’ve fiddled with my settings - nothing was changed but even toggling on/off and restarting my phone didn’t fix it. Very frustrating for something that’s so basic.

Ditto!! Nothing is being sent to my iPad. No alert sounds, no badges, nothing to let me know mail has been received. Same situation for my iPhone. These issues have been the situation since I installed ios18 on both devices.

Please don’t tell me you’ve only just thought of trying this!? I always do a hard reset after every update and periodically too. Anytime I have an issue I do it. It’s essentially the equivalent of the old ‘shutdown reboot’ trick on pc’s.

Thank you so much for this! It has been driving me crazy. Badge would tell me 4 new messages, but none were indicated in the accounts. Switched them all to "list view" and lo and behold, the account I haven't used in months has 4 messages that fell into one of those categories that didn't show. Geez!

I'm in the same boat as all of you, don't know if this would help any of you but i loaded the "Outlook mail App" and loaded all my mail accounts into it and set it up with notifactions that i wanted and a everthing is working great i get notifactions with the sound, badges and it's showing up on the lock screen too. i still have the apple mail app loaded and most times i read the mail there so i can set flag clours that i want. the only thing that Outlook does not do is being able to set flag clours they always show in red. and if you use the two mail apps togather if you move your email to another folder, delete it and so on it also changes in the other mail app, i notice apples mail app takes a little bit to show in thw app but it does. so to close out i use Outlook just for the sounds and do everything else in the Apple app for now untill it's fixed than i will delete the Outlook app because i use and need the flag clours. I hope this helps someone a little bit..waiting for apples fix!

I previously encountered this issue and resolved it by replacing the 'Do Not Disturb' focus with a custom one. I personalized my chosen focus and specifically added the applications from which I allowed to receive notifications.

Also, I went into Settings, then Mail, and turned its NOTIFICATIONS on. You may turn on as well the ALERTS and pick your preferred alert sound. You may also turn on the BADGE if you would like to display the number of your unread messages.

Yeah, that’s my thought as well. However, the notification badge and alert for MAIL work on my device when I specifically add the application to the list of I allowed to receive notifications from, within the settings of my chosen Focus mode.

or you may check the notifications option of your FOCUS mode, and toggle off the ‘HIDE NOTIFICATION BADGES’

Many of us do not want notifications for the primary mailbox which is every email that comes through. Alerts are setup for VIP and they're not displaying on the lock screen just buzzing the phone or making the audible tone.

Updated information: it appears that the Mail app will play a notification sound when new email arrives if I select a custom tone. If I switch back to a “stock” (built-in) notification tone, it’s silent.

Clearly this behavior is an odd bug, since (at least for me), notifications partially works as described above.

No guarantees, but see if this works for you…

This worked for my but oh boy am I mad. The fact that Apple decided to seemingly trim off mail notifications for all of us experiencing this is infuriating with a setting buried deem in the menus. I genuinely considered swapping off iOS because I thought it was broken beyond repair.

This is unacceptable Apple. Your software is still broken, just not in the way I thought. Software quality walked off a cliff in the past few years.

Settings > Notifications > Mail > Customize Notifications. Then select each account individually. For me the “Alerts” option was turned off for all my accounts (even after removing and adding them again so this seems to be default behavior ???). You can do this while having primary inbox turned off and it still works.

Infuriating to say the least.

Thanks!!! I tried everything and then after reading this discovered that the notifications for favourite mailboxes were off. Notifications for all of the other ones were on. Not sure what a favourite mailbox is but as someone else said: Apple too often fixes things that are not broken and breaks thing that are not broken. Same with Adobe.

I’ve tried all sorts of mail settings, rebooting etc etc - even raised a case with apple and was dealing with a senior agent who screen shared with me on my devices and still couldn’t get mail notifications to work properly and I only use an iCloud email address!

After several phone calls I was told that apple were aware of the issue and engineers were investigating but there was no lead time for a fix whatsoever.

Im running the latest iOS across all of my devices as of now which are an Apple Watch Series 5, an iPad 11 pro M1 and an XS Max iPhone.

Currently not getting ANY notifications when devices are asleep or locked - only way of getting email is to open the mail app and manually check and even then it takes an age to check and download any emails I should have been notified of.

Utter garbage that we can’t get simple notifications to time sensitive mails.

After today updating my iPhone (XS Max) and iPad (11 pro M1) to iOS 18.4 on both, I can confirm that my notifications have returned to normal and appear to be functioning like they should do. Notifications also working normally on my 5th gen watch.

One thing I did have to do after the update was to go into settings>mobile data>show all and turn everything I wanted back on as all had been turned off.

Im now getting correct notifications across all devices on WiFi and mobile data.

Thank you apple. Finally.