Mail Notifications Broken on iOS 18.2?

Is anyone else having issues with Mail notifications on iOS 18.2? I'm only getting notification badges—no banners or notifications on the lock screen. I've double-checked my settings and even disabled notification categories, but still no luck. Screenshots of my settings are included. Any ideas?

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iPhone 13 Pro Max, iOS 18

Posted on Dec 11, 2024 4:29 PM

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Question marked as ⚠️ Top-ranking reply

Posted on Dec 12, 2024 7:31 AM

Go to settings-notifications-mail-customize notifications and change under badge count to all unread messages. After this, you should get the notification badge.

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Feb 25, 2025 1:42 PM in response to Symp EL

I have a work Mini 13 and a personal SE3. Both have the same exact symptoms. I only want notifications for VIP emails. Worked up until 18.2 and hasn't been working for months. Phone will buzz or ding, depending if I have it silent or not, but will not display anything on the lock screen for Mail. Banners will work when the phone is unlocked only.


Screenshots of config:

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Dec 19, 2024 11:39 AM in response to Gregor191

Yes! Doing this simple setting allowed my exchange notifications to show up on Lock Screen/Notification center again for my exchange account! It seems, without having this function on, it overrides the normal notification settings for you primary inbox. Even if you don’t use the category style inbox! 🙄

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Dec 30, 2024 4:05 AM in response to Symp EL

i deleted my mail app. i reinstalled it and ever since it is working like it used to before i upgraded to 18.2.


it takes a long time to download all the emails again to the app but that is because i have a lot of emails. i would suggest doing this as it completely fixed all the problems for me

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Jan 6, 2025 8:58 AM in response to PMillerCR

PMillerCR wrote:

For years I have only enabled alerts (banner, badge, notifications) for VIP in mail. I get entirely too many emails to alert every message received. 18.2 stopped displaying the Notification Center when locked. I still get the vibration. The banner will display when unlocked only. Must be a bug.

Just make sure you have Alerts and Sounds on for Primary Inbox at the bottom of the Customise Notifications page for Mail Notifications and make sure Lock Screen is ticked on Alerts on the Main Mail Notifications page and you’ll get them. I have to have Primary Inbox ticked despite not using Categories in Mail for this to work. That could be seen as a bug I guess.


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Jan 8, 2025 2:05 AM in response to SteveHathway

Not ideal but as tech don't help and haven't admitted there is an issue I have given up and found an alternative. I have downloaded the outlook app so when audible notification from outlook comes in I hit the (apple)mail icon and mail is automatically downloaded.

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Mail Notifications Broken on iOS 18.2?

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