Unable to sync iPhone (iOS 18.1.1) to iTunes macOS High Sierra

iPhone (iOS 18.1.1) macOS High Sierra (10.13.6) iTunes (12.8.3.1).


I am experiencing an issue connecting my iPhone (iOS 18.1.1) to my Mac running macOS High Sierra (10.13.6) and iTunes


Here’s what I’ve tried so far:

  • Verified that I’m using the latest macOS version (10.13.6) and iTunes version (12.8.3.1).
  • Tested the same iPhone with a Mac Pro running macOS Ventura using the same network, and it connected without issues.
  • Confirmed that my network is stable.
  • Unfortunately, syncing via Finder was also unsuccessful. That said, I am able to sync with Photos and view the pictures, which indicates that the computer does recognise the phone.

The Apple Support page states:

"If your iPhone is using iOS 17 or later, make sure your Mac is using macOS High Sierra or later."
Since I am using macOS High Sierra 10.13.6, this condition is met.



I would appreciate any guidance or solutions you may have.




iPhone 12 mini

Posted on Dec 10, 2024 4:14 AM

Reply

Similar questions

There are no replies.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Unable to sync iPhone (iOS 18.1.1) to iTunes macOS High Sierra

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.