You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Issues with M365 Programs on MacBook Air (macOS Sequoia 15.1.1)

Hi,


I am experiencing a persistent issue with the M365 programs (Word, Excel, PowerPoint, etc.) on my MacBook Air running macOS Sequoia 15.1.1. The problem is that the programs do not open the save window and instead hang with the spinning beach ball. After some time, the beach ball stops, and the program returns without having opened the save window.


I have noticed that if I delete the program folders from ~/Library/containers, the programs work again, but the problem returns after 1-2 days.


I have tried uninstalling and reinstalling M365, as well as reinstalling the computer and formatting the hard drive, but the issue persists.


I hope you can help find a solution to this problem.

MacBook Air 13″, macOS 14.1

Posted on Nov 26, 2024 3:39 AM

Reply
1 reply

Issues with M365 Programs on MacBook Air (macOS Sequoia 15.1.1)

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.