Mac Mini M4 Wifi unresponsive

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Level 1

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Mac Mini M4 Wifi unresponsive

I have a Mac Mini since 4 days ago and it had already presented wifi problems.

After some hours of working perfectly the Mac Mini disconnects from Wifi and sometimes bluetooth as well. When that happens, I go to Settings/WIFI and I find that the toggle is disabled and greyed out (I cannot enable it) and also shows a "red dot" saying "not available".

The first time it happened, I restarted the computer and everything went back to normal. However, now even with a restart, the WIFI does not recover.

I have found some threads in reddit showing up the same problem. Does anybody have experienced something like this? What can I do?

Thanks!

Mac mini, macOS 15.1

Posted on Nov 26, 2024 1:31 AM

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Answer 1

Escarcha Author

Level 1

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Nov 26, 2024 4:22 PM in response to hcsitas

Thanks for your answer. while you are might be right, I had continued some test and realized that the Wifi disconnection has something to do with a Lacie external HDD (Lacie 2big Quadra, USB 3.0) that I had connected with a USB-C to a USB-A converter.

A moment ago, when the Wifi became unresponsive again, I disconnected the Lacie and everything went back to normal. also, If I keep it connected, it even provokes a Mac mini restart. I have read in other posts that HDD could potentially cause interference in the antennas. The thing is that I have been working with his Lacie for the past 2 days and until yesterday I haven't experienced any issue.

Besides, I have tried with another external HDD through (WD MyBook) and no issues. Does this means I have to throw the Lacie to the garbage? a pretty expensive garbage though...

Let me add some pictures for you to see at what state the Lacie puts the Mac mini into...

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Answer 2

rkaufmann87

Level 10

144,258 points

Nov 26, 2024 4:59 PM in response to Escarcha

BTW, do you have any of the following third party apps installed on your Mac?

• Antivirus Apps

• Cleaning Apps

• Security Apps

• VPN Apps

• Maintenance Apps

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Answer 3

hcsitas

Level 6

12,914 points

Nov 26, 2024 3:51 AM in response to Escarcha

This is a tough one. Assuming the problem is unique to your new Mini and doesn’t happen to an older Mac placed at the same place, I would return it first, then ask questions.

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