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This Apple Account is either not valid or not supported.


I want to create a new Apple ID, and when I put my email in, the message appears so I can’t create it, then I though this email been used already so I tried to reset the password, and the message appears again, what can I do?

Moreover, I tried to create a new gmail just for new Apple ID and go to account.apple.com to create a new one, and it said “Your account cannot be created at this time.”


[Edited by Moderator]

iPad mini 6

Posted on Nov 24, 2024 11:57 AM

Reply
2 replies

Nov 24, 2024 8:18 PM in response to Zenki2407

Hello,


For help with an invalid/not-active/not-supported account you need to contact Apple.


To reach Apple Support for an account issue:

1. Click here --> https://getsupport.apple.com/?caller=cups&PGF=PGF63005

(This is faster than the link provided in another post.)

2. Select: Disabled Apple ID

3. Select: ”The Apple ID is not active" alert

4. Select: “Continue”

5. Select a chat or telephone call option.

or:


Contact Apple for support and service by telephone --> Contact Apple for support and service - Apple Support



This Apple Account is either not valid or not supported.

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