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I subscribed for the wrong subscription plan then corrected it and they charged me for both. When ‘requesting a refund’ it says none of my purchases are eligible for refund! How is this possible? The amount is a lot of money…
For help with "Billing and subscriptions" support, click here ➞ https://getsupport.apple.com/?caller=cups&PGF=PGF63006&category_id=SC0060
The link I provide is a more direct way to get to the people to help you with this.
Apple does not provide support by email unless they offer it after you have contacted them.
Refer to this page for Apple Support features ➔ Contact - Official Apple Support
Select from the presented options until you find a solution for your issue, or see if there is a chat or phone call contact method offered lower on the page (you sometimes have to narrow down the options multiple times before this is shown). If you do not see your issue, keep experimenting with any series of selections until you reach one that offers a chat session or a telephone call and get the representative to redirect you.
This support article has various country telephone numbers for contacting Apple for support and service ➔ Contact Apple for support and service - Apple Support
Thank you - but it still takes me to a place where it says a refund isnt possible but this was the most expensive subscription for a year and I cant afford this! Its only letting me refund the monthly subscription... is there no email address contact for Apple Support? Nothing but this submission page?
We cannot know that, as we are not Apple support. Please Contact - Official Apple Support to get further support on the issue
No option for Refund ?
