Cannot share photos in iOS 18

Question

Level 1

28 points

Cannot share photos in iOS 18

Since upgrading to iOS 18, I am unable to share some photos. I am on 18.1.1 and the issue remains. I get the message “There was an error while preparing to share. Please try again later”.

This is happening on my iPhone (15 Pro Max) and iPad (Pro 13” M4).

Some photos can be shared without problems. Photos taken on the iPhone are able to be shared. Some photos imported as JPGs from my digital camera can be shared but others cannot; all imported at the same time.

I thought it might be an iCloud issue so logged out of iCloud and logged back in. The issue persists.

On my iPad I have saved originals of my entire photo library. But the issue remains.

I suspect this is a bug but I hope my photos have not been corrupted as they are the originals. I cannot save them to an external hard drive because Share will not send them to the Files app.

Any suggestions will be gratefully received.

iPhone 15 Pro Max

Posted on Nov 23, 2024 2:52 PM

Reply

Answer 1

Nov 23, 2024 8:58 PM in response to MartyB-C

I have the same issue plus I can't receive photos from non-iPhones. All this since I upgraded to 18.1.1! My phone is iPhone 15 Pro Max.

Thinking more about this, the photos were sent from an iPhone but there were two non iPhones on the distribution list, as welll as some iPhones. I could not receive the pics but a couple iPhones could as well as non-iPhones. Very bizarre. An iPhone on the distribution list did receive the pics and successfully sent them to just me. But when I tried to send them to a non-iPhone the text failed, telling me to try again (didn't work). So I think it's related to the presence of non-iPhones when texting pictures.

Reply

Answer 2

Nov 27, 2024 10:23 AM in response to MartyB-C

I can't send HEIC files in Messages on my iPhone (iOS 18.1.1) nor on my Mac (MacOS Sequoia 15.1.1). If I convert the HEIC files to JPG, they send fine. What gives?!?! I have restarted both devices and it still does not work.

Reply

Answer 3

Nov 25, 2024 4:27 PM in response to MartyB-C

We can’t send iPhoto videos from an album but we can send the same video if it isn’t in a video.

Reply