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Unable to download 1Password 8 and Chrome apps for MacBook Pro from App Store.

Apps that exist in the world do not show in my MacBook AppStore. Apps that are missing when I search for them by name include 1Password 8 (1Password 7 from 2018 shows), Encrypt.me, and Chrome.


I was able to download both 1Password 8 and Chrome from the web.


Other aspects of the store are updated, e.g. my subscriptions, apps I purchased this year, the option to download Sequoia, versions of apps I already have downloaded.


I sent my MacBook Pro in for repairs and it came back wiped, so I'm rebuilding it with the apps, preferences, etc., that I need. (There must be a way to set up a better backup, that will be my next journey.)


The AppStore on my iPhone 11 is working normally.


The version of the AppStore app is 3.0 (1010.1.20.1.2)


Things I've tried:

  • Upgrading to OS Sequoia 15.1.1.
  • Restarting
  • Logging out of and back into AppStore
  • Adjusting the settings to automatic updates + automatic downloads for purchases on other devices
  • Checking the filters for what appears when I search
  • Confirming that I'm using the same AppleID on the Macbook and iPhone


It seems like a search filter issue more than an app issue, given that other aspects of the store are updated, but I'm out of ideas for what else to try.


[Re-Titled By Moderator]

MacBook Pro 16″, macOS 15.1

Posted on Nov 22, 2024 9:57 AM

Reply
3 replies

Nov 22, 2024 10:06 AM in response to carla_silvey

It's up to the developers of the apps to submit them to the App Store.


It appears 1Password devs have not yet submitted 1Password 8 to the App Store.


Chrome has never been available on the App Store, it is a separate download from its own website.


Encrypt.me is probably much the same.


You would need to contact the Vendors of the apps and ask them why they are not available on the Mac App Store.

Nov 22, 2024 10:19 AM in response to Phil0124

Thank you for your response, it helped me troubleshoot. I was thrown off because Chrome and 1Passoword 8 are available in the app store for my phone, so I expected them to be available for the laptop. What I just realized I was doing with Encrypt.me was clicking the iOS download, which took me to the AppStore, rather than clicking the MacOS download. Thank you for helping me end this frustrating cycle!

Unable to download 1Password 8 and Chrome apps for MacBook Pro from App Store.

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