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My iCloud Storage is not working

Last year, I purchased 50GB of iCloud storage, and it worked perfectly. Earlier this year, I upgraded to 200GB of iCloud storage, but now it seems like something isn’t working properly. My iCloud sometimes say my photos are synced, but nothing has actually changed in my iCloud storage. When I had 50GB, iCloud acted as a backup and helped reduce the amount of storage used on my iPhone. However, with 200GB, it’s not working the same way. It’s not backing up my iPhone storage as it should. My Photos app still takes up most of my iPhone’s storage, and I just want iCloud to help reduce that like it used to. Could you please help me resolve this issue? Thank you!

iPhone 13, iOS 17

Posted on Nov 19, 2024 7:35 PM

Reply
1 reply

Nov 19, 2024 8:09 PM in response to nickel1001

nickel1001 Said:

"My iCloud Storage is not working: [...]I upgraded to 200GB of iCloud storage, but now it seems like something isn’t working properly. My iCloud sometimes say my photos are synced, but nothing has actually changed in my iCloud storage. [...]It’s not backing up my iPhone storage as it should. My Photos app still takes up most of my iPhone’s storage, and I just want iCloud to help reduce that like it used to. Could you please help me resolve this issue? Thank you!"

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Managing your Data:


I. Troubleshooting iCloud Storage:

A. New iCloud Session:

Log out of iCloud on all of your devices, and then log back in. It would fix server syncing issues.


B. Download All of iCloud:

To save space, you can download all of iCloud to an external drive, and then search through it in Finder. Once *** is seen on the external drive, you can trash what is in there. Use my user tip: Getting a Quick and Direct "iCloud Drive-to-External Hard Drive" Download - User Tip

Caches may have intensely uploaded. So, clear them.


II. Troubleshooting iPhone Storage:

Internal storage cannot be upgraded. It is what it is. So, the maximum internal storage capacity never increases, even if you upgraded your iCloud plan. Learn More here: What's the Difference Between Device Storage and iCloud Storage? Apple Support

So, what to do...

Clear Space Using my User Tips:

My iCloud Storage is not working

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