You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Group texts no longer received by groups with both Apple-Android users; no failure notice

Am at my wits end. About 10 days ago, my texts in groups that are iPhone-Androids show that that my texts successfully sent via SMS. Yet, they are not received, and I don't get a "fail to send" notice. I receive other members texts in the group. At that time I had a two-year-old iphone 13Pro. Manually dated software to 17, then 18 (even though auto was turned on, that did not happen; no alert that a software update was available.) Spent hours in person in Apple, on phone with Apple, and on phone with T-Mobile. After going through their check-downs (hardware and software diagnostics, toggling RCS on and off, turning off and on iMessage, MMS, SMS, RCS, deleting one of the groups, hard restart), I did a factory reset. No difference. I bit the bullet and got a new device, the 16Pro. NO DIFFERENCE! Did the new device just import the messaging problem? If so, what is it? Thanks in advance.

iPhone 16 Pro

Posted on Nov 18, 2024 7:07 AM

Reply

There are no replies.

Group texts no longer received by groups with both Apple-Android users; no failure notice

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.