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When I Download my “App Install Activity” on Data and Privacy there isn’t any

On my Apple ID when I request my data using Apple‘s data and privacy suite a category that should include app installs reinstall and so on and I have no data there and I have not for four months now. I’ve been having problems with my phone and when I asked Apple if maybe this was related, staff has given me like six different answers now for why I don’t have any data in that category. I have been downloading apps I have been updating apps. I have many apps. I have obtained new apps.

iPhone 15 Pro Max, iOS 18

Posted on Nov 15, 2024 5:41 AM

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4 replies

Nov 15, 2024 6:54 AM in response to IdrisSeabright

As I said, I have asked them six times altogether now and I’ve gotten a different answer each and every time.

  1. “you’re not the family organizer”
  2. (switched it so I was wait a month still no app history.
  3. “you don’t have any new apps”
  4. I went to I downloaded totally new things and use them and signed in using Apple.
  5. ”It only shows apps that contain private information related to you personally”
  6. double check that. Yep, I have health apps that report data from my watch. I have apps that contain all sorts of different private personal information-medical records. At least they say they do.
  7. ”This doesn’t apply in your region”

If that was the case, then why didn’t the first person say so and typically, when that is the case, the information sheets that you get from data and privacy will explain that it has regional variations. I downloaded the Guide pertaining to that section and it doesn’t say anything about it being different in different regions.


So I have indeed spoke to the staff many times and I’m not getting a single answer that’s repeated even.


I’m wondering if there’s some issue with my account that explains why I’m having so many problems with my phone. I want the correct answer.

Nov 15, 2024 7:08 AM in response to Grandmasatx

Grandmasatx wrote:

I’m wondering if there’s some issue with my account that explains why I’m having so many problems with my phone. I want the correct answer.

And only Apple would know that. No one here in this user-to-user forum can tell if there are any issues with your account.


If you want help with issues you're having with your phone, I suggest you start a separate thread describing them.

Nov 17, 2024 3:53 PM in response to IdrisSeabright

Who do you ask for general knowledge when the Apple Staff each give different answers? I tried Apple Support articles and they refer to the Guides offered in Data & Privacy. I checked those.

I’m trying to verify what should be contained under that category in general. I know you can’t give answers specific to my own account. I just am seeking to understand what is confusing to me.

I tried Social Media. I tried Google. I just want the general factual information. Thanks.

When I Download my “App Install Activity” on Data and Privacy there isn’t any

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