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Hi, so recently I got the IPad Air (4th gen) and ever since I’ve got it I’ve had issues with it locking randomly.
if it’s just sitting on the table it’s fine but when I hold it and move around it locks randomly.
It’s not anything to do with the auto rotation or the auto lock feature.
Does anyone know how to fix this?
You might be best advised to seek assistance directly from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page.
Alternatively, you can initiate and manage your support cases from Apple devices using the excellent Apple Support App. If not already installed, the App can be downloaded from the App Store:
https://apps.apple.com/app/apple-support/id1130498044
You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where you will be able to demonstrate the problem to an Apple Technician:
iPad keeps locking itself randomly
