“Loading Music Library” runs forever and the app never completely loads my music

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Level 1

10 points

“Loading Music Library” runs forever and the app never completely loads my music

I repeatedly attempted to open Music and a progress window opens which states “Loading Music Library…”. This never stops and my music never opens. I checked and my music library is still on my iMac. I’m a subscriber to Apple Music Match and when I cancel-led the subscription last year, my music library went away! I lost years of music uploads from CDs and Apple Support couldn’t help get it back. At that time, Support helped me move the music from an old backup into the current library and until yesterday, Music loaded my library without an issue. What can be done to fix the problem with the Music app?

iMac 21.5″, macOS 14.5

Posted on Nov 14, 2024 7:08 AM

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Answer 1

turingtest2

Level 10

274,552 points

Nov 15, 2024 7:23 AM in response to crulories133

See Use Sync Library with your Apple Music subscription - Apple Support. As noted Sync Library is a feature of Apple Music (the subscription service) and iTunes Match. Syncing your iPhone to your local library is achieved separately via Finder. If you don't have a subscription you should turn off Sync Library.

tt2

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Answer 2

Nov 14, 2024 9:26 AM in response to crulories133

Hi,

Try signing out of your account then back in. The iCloud music library is a feature of Apple Music and iTunes Match. It should not be trying to load this. Check your settings to make sure that sync iCloud music library is not checked - it should not be shown.

Jim

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Answer 3

crulories133 Author

Level 1

10 points

Nov 15, 2024 7:16 AM in response to Jimzgoldfinch

Thanks for your quick response! Which account are you recommending I sign out of? iTunes isn’t on my Mac. When I go to iCloud in settings, there’s a sub menu for “apps syncing to iCloud Drive” and Music is not in the list that comes up. “Sync this Mac” is on because I do want my iPhone and Mac to be synced. Whenever I open Music, the “Losding Music Library…” progress bar starts and all options across the top for the Music app are inactive (gray). I copied my music library onto an external hard drive so if there’s a way to delete the Music app and reinstall, please tell me if that is something I can try. Thanks!

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