Can't see Photos from my device in itunes

Question

SKI2024 Author

Level 1

4 points

Can't see Photos from my device in itunes

Hello Experts,

I don't see Photos in my itunes on Windows 11. On looking for answers, I saw someone said that I should choose "Device" next to Music. But my Itunes looks like this - screenshot below. Where to select the device?

I also installed Apple Devices app from Microsoft, but that is about synching photos from Windows machine to Iphone which is not what I want. I want to see the photos from Iphone in the folders that I have created on Iphone, in my windows laptop, to pick and choose the ones I want.

Thanks in advance..

Posted on Nov 14, 2024 5:10 AM

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Answer 1

varjak paw

Level 10

178,084 points

Nov 14, 2024 6:59 AM in response to SKI2024

If you install Apple Devices, that takes over the function of syncing to and from your iPhone from iTunes (which is what iTunes did originally). So you need to be using the Apple Devices app.

Apple Devices User Guide for Windows - Apple Support

Or uninstall the Apple Devices app so you can go back to using iTunes.

Regards.

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Answer 2

varjak paw

Level 10

178,084 points

Nov 14, 2024 12:42 PM in response to SKI2024

Use iTunes to sync your iPhone, iPad, or iPod with your computer - Apple Support

Note that iTunes is not a photo browser as such. You can see photos and albums to sync them, but to actually view and manipulate them, you need to transfer them to your computer.

Regards.

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Answer 3

SKI2024 Author

Level 1

4 points

Nov 14, 2024 8:34 AM in response to varjak paw

Thanks varjak paw.

I did what you've explained above. Now I see the Photos in itunes app but I still don't see the way to bring photos from Iphone to Windows. It's the other way round, as was with Apple Devices app. Screenshot below. So the main question is still open - how to see the folders that I have created on iphone, on my windows laptop (i.e. not the yearmonth structure that's visible if you look via Windows Explorer)..

Regards..

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