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I'm being scammed

There's this app on the app store that charge me 100.00 the app is Jupi Ai Chat I wanted to try it out so I did it was interesting a promo came up and it was 99.99 yr 8.99 a month I thought ok I said yes to it then I looked at my history and saw I was charged 99$ but I thought it was 8.99 I downgrade it to 12.99 they still charge me for 99$! I emailed the owner of the app nothing no response and then they blocked me from putting my review on the app store apps like these should be banned the apple customer service said that they couldn't wave it I have to pay it or make another ID which is not fair I've spent allot on apple

iPad, iPadOS 18

Posted on Nov 10, 2024 9:03 AM

Reply
2 replies

Nov 10, 2024 9:26 AM in response to Faithlove2

You simply did not understand the subscriptions being offered to you. Most apps have a yearly subscription and also a monthly subscription. They are offering the yearly subscription as a discount to the monthly subscription that is being offered. It is apparent that the yearly subscription of $99.99 is cheaper than paying $8.99/month for 12 months. Once you make your choice you are obligated to pay for it and you paid for a year. You have the choice to cancel the subscription or change it to a monthly plan, but that will only take affect after the current subscription is expired. When you cancel, you still get the service you paid for until that time, it just won't be renewed again.


That is how all subscriptions work, whether you sign up for a streaming service or from any company that offers a subscription for any period of time.


As for your review, developers cannot block you from providing a review. The only option a developer has is to report the review to Apple if it contains offensive language or other content that violates Apple's Terms of Use. You can view information about the review process here:

Ratings, reviews, and responses - App Store - Apple Developer


I'm being scammed

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