You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Cannot access shared excel file in Onedrive

We have trouble updating data in an excelfile thats placed in a shared folder on Onedrive.

Folder contains of 2 text/csv files that are updateted from Multipress (application).

The data from these 2 files are shown in an excelfile and works perfect for the pc user, but if any mac users tries to open the excelfile they get this error.

Does anyone have a clue what could be causing this?

iMac Pro (2017)

Posted on Nov 8, 2024 4:13 AM

Reply
2 replies

Nov 8, 2024 6:26 AM in response to TompeG

I don't use OneDrive here, but unless I am misinformed, files placed on OneDrive are automatically encrypted by it and to gain unencrypted access to the files, one should have the current OneDrive application installed on the Mac side to handle that process and make the files available to Mac applications.


And also follow BobHarris' recommendation.

Cannot access shared excel file in Onedrive

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.