Unable to download apps on Apple TV

Amzadhossein wrote:

how to update YouTube in Apple TV box

What is your model Apple TV box?

Identify your Apple TV model - Apple Support

Find your Apple TV model number - Apple Support

What is its version system software (tvOS)?

The YouTube app is compatible with Apple TV HD (4th generation) or later. (Earlier models do not support YouTube anymore as an app, per 2021-03. Earlier models should still support AirPlay for YouTube, afaik.)

Apple TV has an option to update apps automatically, just like iPhone and iPad. If that option is off, or if it hasn’t done the automatic update yet, then you can do it manually through the App Store app. The current version as of today seems to be v.4.50.01 per 2024-10-23.

App updates can only be done for the Apple Account that that installed those apps. Alternatively, a secondary account may delete and re-install an app, to circumvent that.

When your issue differs from the starting question, then next time please start your own new question, instead of latching on to an existing thread. Thank you.

I had the same thing!

It looks like tvOS 18.1 was released recently. I signed out of the Store portion of my user account, signed back in and was finally able to install an app.

I also have the same exact 4K Apple TV (1st Gen 64Gb) as you and yesterday I encountered the same exact issue that you described. I tried all of the things that you tried without success too. 

The only way that I was able to get apps installed on it is using a workaround where I installed or reinstalled the app that I wanted on my other 4K Apple TV (1st Gen 32Gb). The installed app would then get installed and show up on my problematic 4K 64Gb Apple TV since I have all of my Apple TV devices configured to sync. So if you have another Apple TV that you can use, I would suggest that you try this work around. Hopefully, it’ll work for you as it did for me and whatever is causing this problem will get fixed by Apple soon.

Anything else I can try ?

At this time, considering what you have already tried, I would suggest to contact an expert from the Apple Support staff for further assistance. Contact Apple for support and service (phone numbers) or start your support request online (chat/​email/​callback).

This suggestion also solved my issue. It's a bit of a nuisance having to re-add the Apple account, pick the default user, etc., and it's a scary warning about deleting the profile (am I going to lose my viewing history everywhere???), but after logging out, rebooting, logging in again, choosing the default user, etc., it appears I'm back in business and able to download/update apps again!

how to update YouTube in Apple TV box

Same issue with exact same hardware. Surprising bug. Would appreciate an update!