Exchange will not work with Apple Mail

Question

Level 1

15 points

Exchange will not work with Apple Mail

It worked yesterday and my wife's email (exchange) is working on her mac. My account expired and I renewed it this morning, it wouldn't receive emails after that, in my mac mail account. I deleted the account and re set it up, no emails at all in the account and does not receive. I can see all, new and old, on the outlook web version so I know the email account itself is active. I can't use outlook on my mac because I somehow have the wrong type of account with godaddy, I'm not throwing more money at the problem. I've restarted several times and updated OS to 15.1, problem remains. I have downloaded a different mail app and it is working so the issue seems to be a Mac Mail problem.

Synopsis: Mac Mail will not receive emails from Microsoft365 Exchange account hosted by GoDaddy.

Anyone else having this issue?

MacBook Pro 14″

Posted on Nov 4, 2024 6:24 PM

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Answer 1

patrickfifth Author

Level 1

15 points

Nov 5, 2024 6:49 AM in response to AlWeir

As I mention in the post above, I tried that but when logging in it says I need to upgrade with Microsoft and spend more money to use the app on my Mac then advises me to use the web version of Outlook. Not doing that.

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Answer 2

AlWeir

Level 4

3,278 points

Nov 5, 2024 7:00 AM in response to patrickfifth

Mail definitely has it's problems that I wish Apple would fix but until such time all I can give alternatives on what they might be able to use. You could Google it and see if you can find a fix, but with Google, Yahoo, Apple, Microsoft, etc, etc tightening their security in their apps it's more likely over the course we will be using their apps and not Apples.

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Answer 3

patrickfifth Author

Level 1

15 points

Nov 5, 2024 9:14 AM in response to AlWeir

I hear 'ya. Crazy thing is it works fine on my wife's machine, same type of connection in fact the only difference between her email and mine is patricia instead of patrick! lol. Worked on mine until Sunday.

I've googled, chatGPT'd, chatted with GoDaddy to no avail.

I'm looking to move my email account from GoDaddy, any ideas on what service works better? I have my own domain that I need to keep the email associated with.

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Answer 4

AlWeir

Level 4

3,278 points

Nov 5, 2024 5:21 AM in response to patrickfifth

There is the Outlook app on the App Store if you can not get Mail to use Microsoft Exchange to work.

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